Terms and Conditions

Welcome to Softloom Homes. By using our website softloomhomes.com and purchasing from us, you agree to the Terms and Conditions mentioned below.

1. Company Details

Softloom Homes
KANARAM, Sattu Colony,
SH 6, Near Shomnath School, Sardarshahar,
District Churu, Rajasthan – 331403, India
Phone: +91‑7976384534
Email: Vatsventure@gmail.com

2. Use of the Website

You agree to use the website only for lawful purposes and genuine purchases. You must not misuse the site through hacking, spamming, false orders, or any activity that harms Softloom Homes or other users.

3. Product Information and Pricing

We try to display products, descriptions, images, and prices accurately. Small differences in colour, size, or finish may occur. Prices can be updated or changed at any time without prior notice.

4. Orders and Acceptance

Placing an order does not guarantee acceptance. Your order is confirmed only when we send a confirmation message or dispatch the product. We reserve the right to cancel or refuse any order (for example, due to pricing errors, stock issues, or suspicious activity).

5. Payments

Payments are processed securely through third‑party payment providers. You agree that the payment details you use are correct and authorised. We do not store your full card, UPI or net‑banking details.

6. Shipping, Delivery and Risk

Estimated delivery time is shown at checkout but may vary due to courier or local conditions. Risk and ownership of the product pass to you once the order is delivered to your given address.

7. Returns, Refunds and Cancellations

All returns, refunds, exchanges and cancellations are governed by our Return & Refund Policy. By purchasing from Softloom Homes, you agree to follow the conditions mentioned in that policy.

8. Limitation of Liability

To the extent permitted by law, Softloom Homes is not liable for any indirect, incidental, or consequential loss (such as loss of profit, data or goodwill) arising from use of the website or purchase of products. Our total liability for any claim will not exceed the amount you paid for the specific product.

9. Governing Law and Contact

These Terms are governed by the laws of India. Any disputes shall be subject to the jurisdiction of the competent courts in Churu, Rajasthan (or nearest applicable court).

For any questions regarding these Terms and Conditions, contact us at:
Phone: +91‑7976384534
Email: Vatsventure@gmail.com